Business Systems Manager – Salesforce & Zuora (m/f/d)

Neubeuern / Remote, Remote (in München)

Full-time

Permanent employee

Your mission

You shape and operate the commercial systems landscape of the Orca Group, ensuring that our processes from lead to invoice run reliably and scale with our business. The core systems are Zuora for billing and Salesforce for CRM, complemented by additional tools across our go-to-market tech stack.

As part of our Revenue Operations team, you connect business and technology: You translate requirements into effective system solutions, ensure data quality and user adoption, and automate recurring processes. You work closely with our operating companies, internal teams, and external implementation partners.

Own the day-to-day operation and continuous development of Zuora – from product catalog and subscription changes to billing runs, users, and permissions.
Configure and develop our Salesforce environment, including the data model, flows, validation rules, permission sets, and releases.
Design and optimize end-to-end processes from lead to invoice and ensure seamless interaction between CRM, billing, and connected systems.
Ensure data quality and effective user, license, and release management while supporting UATs and further rollouts across the Orca Group.
Translate requirements from Sales, Customer Success, and Support into pragmatic system solutions and support teams through training and clear processes.
Automate recurring administrative tasks and continuously develop our GTM tech stack together with Revenue Operations

Your profile

Hands-on experience with subscription billing, including responsibility for product catalogs and billing runs – for example with Zuora, Chargebee, Recurly, Stripe Billing, or SAP BRIM.
Several years of hands-on experience in Salesforce administration and configuration, ideally including ownership of a Salesforce org.
Strong understanding of how business processes, CRM, billing, data, and system configuration work together.
A structured and detail-oriented approach with a strong focus on data quality and reliable processes.
Experience with automation and an openness to using modern AI tools in day-to-day system operations.
Confident communication skills in German (at least C1 level) and English (at least B2 level).
Nice to have, but not a must: Experience with Zuora, Salesforce-Zuora integrations, Zendesk, SQL/BI, CRM migrations, UAT, or multi-entity environments.

Why us?

At Orca, you’ll be part of a fast-growing software group that is continuously evolving and gives you the opportunity to actively shape change. You can expect an agile environment with short decision-making paths, plenty of room to make an impact, and close collaboration with leadership and management. At the same time, we place great value on a strong team culture and a modern working environment. Depending on the location, you’ll also benefit from a range of additional benefits, including sports and health programs, team events, childcare support, and a company pension scheme.

Application Process

We want to keep our process transparent, personal, and efficient:

Initial interview with Recruiting
Professional interview with the Hiring Manager
Final interview and case study

Kontakt

Fabienne Göbel
Group Talent Acquisition Partner
M: Fabienne.goebel@orca.group

About us

Creating space for great things to become reality.
Pooled expertise for construction. The Orca Group was founded on the conviction that construction processes work better when information flows freely and tools work together.
That is why we bring together the know-how of leading specialists in CAD, AVA, controlling, BIM, and site documentation under one shared brand.
Our companies contribute decades of experience in their respective fields. Together, we combine them into solutions that ease the workload of teams, simplify coordination, and make decisions clearer.
We are your partner who understands the reality of construction and makes life easier with modern software.